Miles Leslie is the Managing Director of ELC Sales and Lettings and the ELCKB Group, leading one of Edinburgh’s most established and respected independent property businesses. Since beginning his career in property management in 1997, Miles has built a reputation for delivering exceptional customer service, driving innovation and maintaining the highest professional standards across every aspect of the business.

Today, Miles has overall responsibility for the strategic direction of the ELCKB Group, which encompasses ELC Sales and Lettings, KnightBain Estate Agents and Intelligent Repairs. Working closely with each leadership team, he oversees business development, financial performance, operational excellence and regulatory compliance, ensuring every part of the Group delivers an outstanding experience for landlords, homeowners, buyers, sellers and tenants.

Miles is passionate about investing in people, technology and continuous improvement. Under his leadership, the ELCKB Group has expanded its services, strengthened its management team and embraced modern systems that enhance customer service while maintaining the personal approach for which the business is renowned.

Outside of work, Miles is a keen long-distance runner and believes the resilience, discipline and determination developed through endurance sport are qualities that also underpin long-term business success. His vision is simple: to build Scotland’s most trusted and respected property group, delivering outstanding results through expertise, innovation and exceptional customer care.

Alex joined ELC Sales and Lettings in 2020 and has established himself as one of the company’s key leaders. Having rapidly progressed through the business to become Lettings Manager, he now heads our New Business division, helping landlords maximise the value of their property investments while delivering a seamless and professional onboarding experience.

With an excellent understanding of the Edinburgh rental market, Alex works closely with new and existing landlords to provide expert advice on rental values, legislation, compliance and marketing strategies. He takes pride in building long-term relationships based on trust, transparency and outstanding communication, ensuring every client receives tailored advice and a service that exceeds expectations from the very first conversation.

Whether you’re a first-time landlord or an experienced property investor, Alex is committed to making the letting process straightforward, stress-free and profitable. His proactive approach, market knowledge and passion for delivering exceptional customer service have helped many landlords successfully grow and protect their property portfolios.

Outside of work, Alex is a keen sports enthusiast with a particular passion for football and tennis. He also enjoys keeping fit at the gym and relaxing with a good film.

Banafsheh joined ELC Sales and Lettings in November 2016 and is our Edinburgh Office Manager, playing a pivotal role in the day-to-day operation of the business. She oversees the Group’s accounts, administers Human Resources, and manages the smooth running of the Edinburgh office, providing operational support across the ELCKB Group.

Holding a Level 6 ARLA Propertymark qualification and with extensive experience in financial management and business administration, Banafsheh is responsible for payroll, financial controls, HR administration, office management and supporting the Group’s compliance and operational functions. Her exceptional organisational skills, attention to detail and proactive approach ensure our teams have the support they need to deliver an outstanding service to landlords, tenants and clients alike.

Outside of work, Banafsheh has a passion for travel and enjoys discovering new cultures and experiences. She also loves spending time outdoors, particularly on long walks, where she finds inspiration and relaxation in nature. Her professionalism, dedication and unwavering commitment have made her an invaluable member of the ELCKB Group and a trusted colleague across the business.

Joseph joined ELC in September 2024 as a Trainee Property Manager and, through his dedication, professionalism and commitment to continuous development, has progressed to the role of Senior Property Manager, where he now leads our Property Management team. Having successfully completed all of his ARLA Propertymark examinations, Joseph has developed a strong technical knowledge of residential letting and property management, which he combines with a practical, customer-focused approach.

With a background in hospitality, Joseph has always excelled at building strong relationships and delivering outstanding customer service. He is passionate about providing exceptional support to both landlords and tenants, ensuring properties are managed efficiently while maintaining the highest professional standards. His leadership, attention to detail and calm, solutions-focused approach have made him a valued member of the ELC management team.

Outside of work, Joseph is a keen rugby enthusiast who enjoys both playing and following the sport. When he’s not on the rugby pitch, he enjoys relaxing with the latest video games or discovering a new TV series.

Karen joined ELC Sales and Lettings as Head of Maintenance, bringing with her over 30 years of experience in administration, customer service and property management. Having spent almost eight years as a Property Management Coordinator with Your Move, Karen has extensive knowledge of residential lettings, contractor management, property compliance and maintenance coordination, making her an invaluable asset to both our team and our clients.

As Head of Maintenance, Karen leads all aspects of our maintenance department, ensuring repairs, compliance and improvement works are managed efficiently from start to finish. She works closely with landlords, tenants and contractors to deliver prompt, cost-effective solutions while maintaining the highest standards of customer service. Her exceptional organisational skills, attention to detail and proactive approach ensure that maintenance issues are resolved quickly and professionally, helping to protect our clients’ investments and keep our properties in excellent condition.

Karen’s wealth of experience, calm approach and commitment to getting things done have transformed the way maintenance is managed at ELC. She is widely respected by colleagues, landlords and contractors alike for her reliability, professionalism and ability to keep even the most complex projects running smoothly.

Outside of work, Karen enjoys spending time with her family and friends, travelling and making the most of the outdoors. Her positive attitude, dedication and approachable nature make her a highly valued member of the ELC team.

Developing Property Sales across Edinburgh & West Lothian

Nick is an experienced property professional with over a decade of success in residential sales, lettings and business development. As Sales & Development Manager, he is responsible for growing our property sales division across Edinburgh and West Lothian, helping homeowners achieve the best possible results while expanding the reach of our award-winning service.

Throughout his career, Nick has built an outstanding reputation for winning instructions, delivering exceptional customer service and achieving excellent sales results. His expertise spans property valuations, marketing strategy, negotiations and business development, allowing him to guide clients confidently through every stage of the selling process. Known for his honest advice, strong communication skills and proactive approach, Nick is committed to helping every client achieve the best possible outcome.

Nick is passionate about developing long-term relationships with homeowners and believes that trust, transparency and expert local knowledge are the foundations of a successful property sale. Whether advising first-time sellers, experienced homeowners or property investors, he is dedicated to delivering a professional service with outstanding results.

Outside of work, Nick enjoys keeping active, following a variety of sports and spending time with family and friends. His competitive nature, enthusiasm and commitment to continuous improvement are qualities that underpin both his personal and professional life.

Imran joined Edinburgh Letting Centre in December 2025, bringing several years’ experience in residential lettings and property management. Prior to joining ELC, he progressed through a number of property management roles with one of Scotland’s largest lettings agencies, gaining extensive experience in portfolio management, landlord liaison, property inspections, compliance and tenant relations.

Holding a Level 6 qualification in Residential Letting and Property Management together with a BA (Hons) in Interior Design, Imran combines technical property management knowledge with an eye for presentation and property improvement. He enjoys advising landlords on practical ways to enhance and maintain their investments, helping maximise rental appeal while protecting long-term value.

Imran is passionate about delivering excellent customer service and building positive relationships with landlords, tenants and contractors alike. His organised approach, strong communication skills and attention to detail enable him to manage properties efficiently while maintaining high professional standards.

Outside of work, Imran enjoys long walks and listening to audiobooks, particularly crime novels by Ian Rankin, providing the perfect opportunity to unwind and discover new stories.

Arran joined the ELCKB Group as Group Photographer, bringing over a decade of professional experience in photography, videography and digital content creation. Having spent nine years producing media for one of the UK’s leading music retailers before establishing his own successful media business, Arran has developed extensive expertise in visual storytelling, brand marketing and commercial photography.

At the ELCKB Group, Arran is responsible for creating high-quality property photography, cinematic video tours, drone imagery and engaging social media content across the Group’s brands. His creative approach combines technical expertise with a strong understanding of marketing, ensuring every property is presented to its full potential while helping clients connect with homes before they even step through the door.

Arran is also passionate about supporting colleagues with photography, video production and content creation, believing that collaboration, creativity and continuous learning are essential to producing outstanding marketing material and delivering an exceptional customer experience.

Outside of the ELCKB Group, Arran operates his own media business, working with a diverse range of businesses to create photography, video and digital marketing content. He enjoys exploring new technology, refining his creative skills and finding innovative ways to tell compelling visual stories.

Nazgul joined Edinburgh Letting Centre as a Trainee Property Manager, bringing extensive experience in legal administration, case management and professional communication. Her highly organised and methodical approach makes her well suited to the demands of residential property management. 

Before moving into property, Nazgul spent almost a decade working with the Supreme Court of the Kyrgyz Republic, managing complex documentation, preparing correspondence and coordinating with legal teams and senior officials. She holds a Bachelor/Master’s degree in Law and is continuing her professional development through an Executive Assistant Diploma in Edinburgh. 

Nazgul is multilingual, speaking Russian and Kyrgyz natively and English fluently, with additional proficiency in Uzbek and Kazakh. Her attention to detail, professionalism and commitment to excellent customer service make her a valuable addition to the ELC team. 

Finlay joined Edinburgh Letting Centre in 2025 as a Trainee Property Manager before moving into the role of Viewing Coordinator, where his strong communication skills and enthusiasm for working with people are ideally suited to the client-facing side of lettings. 

Finlay coordinates and conducts property viewings, manages applicant enquiries and works closely with the lettings team to help properties secure suitable tenants as quickly as possible. A Business Management graduate from Edinburgh Napier University, he also gained early property experience working on a consultancy project for an Edinburgh property developer. 

Outside of work, Finlay is a keen sportsman and semi-professional footballer, currently representing Cowdenbeath FC. He also enjoys keeping fit, watching films and spending time with friends and family. 

Rachel brings extensive experience in finance, administration and business operations to her role as Finance Administrator at ELC Sales and Lettings. With more than 27 years of professional experience and a Bachelor’s degree in Finance, she has developed excellent organisational skills and a strong understanding of financial administration. 

Prior to joining ELC, Rachel spent many years working in Macau, where her responsibilities included invoicing, accounts payable and receivable, office administration and customer correspondence. At ELC, she supports the day-to-day financial administration of the business, helping maintain accurate records and ensuring financial processes are completed efficiently and on time. 

Having lived and worked in Asia for many years, Rachel brings a broad international perspective to the team. Outside of work, she enjoys travelling, discovering new places and spending time with family and friends. 

Dominika joined Edinburgh Letting Centre in June 2026 as a Property Manager Assistant, providing dedicated field support to our Property Management team. With a degree in Architectural Technology and a strong customer service background, she combines technical knowledge of buildings with excellent communication skills and a keen eye for detail. 

Dominika supports the team with property visits, inspections, inventories, check-ins and check-outs. Her previous experience as an Architectural Technologist, including conducting site visits and assessing building conditions, gives her a valuable understanding of property construction and condition which she brings to her role at ELC. 

Outside of work, Dominika is a keen traveller who enjoys discovering new places. When she isn’t planning her next trip, she enjoys baking and spending time with her family.

Annie joined Edinburgh Letting Centre in July 2026 as a Property Administrator, bringing with her a diverse background in administration, customer service and education. Having graduated with an MA (Hons) in Economics and French from the University of Aberdeen, Annie has developed excellent organisational skills, attention to detail and the ability to communicate confidently with people from a wide range of backgrounds.

Her previous roles with the British Council, the Edinburgh Fringe Festival and international organisations have equipped her with valuable experience in customer-facing environments, administration and problem-solving. Annie is committed to delivering a professional, efficient service to landlords and tenants, ensuring every aspect of the lettings process is handled with care, accuracy and attention to detail.

Outside of work, Annie enjoys hillwalking, Scottish country dancing and travelling. She has a passion for languages and discovering new cultures, and speaks French to a professional working level while continuing to develop her Italian.