Why is it Important to Report a Maintenance Issue?

Don’t Turn a Blind Eye to Maintenance Problems, It Will Just Get Worse!

When problems arise in let properties, turning a blind eye to maintenance issues will not resolve them. It is therefore imperative that tenants and landlords work together to resolve such issues as quickly as possible.

Roles Tenants Play

Tenants have a duty of care to keep the property in a reasonable state of repair. Part of this is a responsibility to report maintenance issues, e.g. dripping taps, stiff locks and squeaking doors. Many of these jobs are easy to fix with the minimum of disruption, however, left unreported they can become a real problem.


Roles Landlords Play

Landlords are responsible for keeping their properties in good condition. No one likes having to spend money, however taking steps to address such problems can avoid larger bills.

Deciding to make a minor repair can often spare the expense and time of having to carry out major repairs. A good example of this is silicone around a shower or bath. This job can prevent water from penetrating the side of the tub and into the floor. In summary, making a minor repair can potentially prevent wood rot underneath a bath, potential unhappy neighbors below and cause a greater disruption to your tenants. After addressing all these issues, the silicone will still need to be replaced, so you are better addressing the problem in the first instance and saving yourself a great deal of hassle.

Roles Property Managers Play

Property managers at The Edinburgh Letting Centre make up the midground. We have a team of professional managers who ensure things run as smoothly as possible for both landlords and tenants. We use an online reporting system which you can find by clicking the “Report a Repair” button at the top of the page.
 
We also have a list of approved contractors all of whom have a proven track record. We use this combined approach to address repairs in a timely manner and ensure that we send the best person for the job. Landlords who choose full management truly benefit from this service. We liaise with the contractors and tenants to sort out the problems, ensuring that the landlords need not worry.


Testimonial from Panacea Property

Panacea Property Limited has used the services of Edinburgh Letting Centre for many years. We have truly been the benefactors of their outstanding full management service and could not recommend them enough. Without the assistance of The Edinburgh Letting Centre, we would not have been in a position to grow the portfolio and achieve the business success we have today.

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