Full Management Service

This service is designed for landlords who seek a comprehensive and professional property management service and prefer minimal involvement unless otherwise agreed. It encompasses the following:

  • Providing guidance on all aspects of renting and conducting rental valuations.
  • Compiling comprehensive property rental reports.
  • Furnishing detailed financial accounts to the landlord at the conclusion of each fiscal year.
  • Facilitating the transfer of utility accounts and council tax responsibilities into the tenant’s name.
  • Coordinating communication between the landlord and tenant regarding necessary property maintenance.
  • Authorising property repairs in the absence of the landlord, with a limit of ÂŁ100.
  • Initiating emergency repairs to the property when the landlord is unavailable.
  • Managing the essential statutory certifications to ensure property compliance.
  • Collecting rent and forwarding the appropriate amount to the landlord.
  • Organising the final property inspection and refunding the tenant’s deposit only after mutual agreement with the landlord that the property has been returned in good condition. Any necessary deductions for damages or dilapidations will be made from the deposit before it is returned to the tenant.
  • Ensuring the transfer of utility accounts and council tax accounts back to the landlord, along with providing forwarding addresses to relevant service providers.
  • Offering guidance on legal safety compliance matters and landlord registration.

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Marketing the property (exclusively for clients under our Full Management service) includes:

  • Utilising professional photography services and creating a 360-degree virtual tour.
  • Marketing the property through our exclusive website and our subscribed portals, providing National coverage.
  • Interviewing prospective tenants and arranging accompanied viewings of the property.
  • Conducting comprehensive independent reference checks on all prospective tenants.
  • Supplying a detailed inventory and schedule of condition, including photographs.
  • Preparing a full tenancy agreement, managing the signing process, and serving the appropriate notices.
  • Collecting a security deposit, equivalent to one month’s rent, held with Safe Deposit Scotland during the tenancy.

Gain insights from the experiences and feedback of our valued clients…

  • Very easy and straightforward throughout the whole process from arranging a viewing to attending the viewing.

    Ryan carr Avatar Ryan carr
    June 11, 2025

    Joseph was very punctual and professional throughout our viewing. He was knowledgeable about the flat and letting process and made us feel comfortable. The follow up was also quick and... Read more

    Megan FPS Avatar Megan FPS
    June 4, 2025
  • I have viewed 10 apartments in the last couple of weeks and the flat ELC showed me stood out the most for one simple reason. The real estate agent took... Read more

    Christian Demirdzhiyan Avatar Christian Demirdzhiyan
    June 4, 2025

    I have rented ELC managed properties on two occasions and enjoyed an overall great experience. During both tenancies Calum was a friendly and helpful agent who responded quickly to any... Read more

    Dominic Pennicott Avatar Dominic Pennicott
    May 18, 2025
  • Holly was an amazing agent - friendly, professional, and really helpful during the viewing. Great Experience!

    samson oladiran Avatar samson oladiran
    May 18, 2025

    Very clean property. Property agent was very patient and kind.

    Abiodun Kudirat Avatar Abiodun Kudirat
    May 18, 2025
  • Estate agent was really friendly, good properties and great customer service!

    Ewan Valente Avatar Ewan Valente
    May 18, 2025

    The sales agent Christina was so knowledgeable and supportive, I had complete faith in her right from the start. She also worked tirelessly to achieve everything we had discussed. It... Read more

    Jessica Proctor Avatar Jessica Proctor
    May 18, 2025
  • My experience with ELC has been outstanding. Their team demonstrated professionalism, humility, and a cooperative attitude throughout the entire process. The transaction was seamless and free of complications. I would... Read more

    Sudipta Guria Avatar Sudipta Guria
    May 18, 2025

    Christina was very helpful and friendly, and provided a very thorough service.

    David Ritchie Avatar David Ritchie
    May 18, 2025
  • Very professional and helpful. I have been using ELC to rent out my property since August 2022 and they have been very easy to deal with and very responsive to... Read more

    Jennifer Breakwell Avatar Jennifer Breakwell
    April 18, 2025

    I have had a fantastic experience, from the first moment I felt listened to and respected, throughout the entire process I have felt supported and we were able to get... Read more

    D Bro (Alotoffish) Avatar D Bro (Alotoffish)
    April 18, 2025
  • Christina is a fantastic agent and was so helpful & assuring throughout the process of buying our first house. She was upfront, genuine & always came back to us very... Read more

    Jade Taylor Avatar Jade Taylor
    April 18, 2025

    Morgan was on time, very nice and helpful answering all my questions throughout the flat viewing and made me feel welcome. Thank you very much.

    David Garcia Avatar David Garcia
    April 18, 2025
  • Great 👍

    Adebayo Excel Avatar Adebayo Excel
    April 18, 2025

    I am a novice landlady but Alex of ELC was brilliant in helping organise all the relevant certificates and advertising the property. He informed me every step of the way.... Read more

    Louise Sofokleous Avatar Louise Sofokleous
    April 18, 2025
  • The team at ELC have been a breath of fresh air. Alex came back straight away with an application form and Holly was personable and helpful during the viewing. This was... Read more

    Lisa Venter Avatar Lisa Venter
    April 18, 2025

    Warm welcome and good knowledge of property.

    Helen Avatar Helen
    April 18, 2025
  • Not a great look for the company when the company branded car is being driven over the speed limit and tailgating people who are driving at the speed limit. Is... Read more

    James Richardson Avatar James Richardson
    April 18, 2025

    Great experience Nicole met us at the door and allowed us to look around freely, and even allowed us to have a second look around when my daughter arrived after.

    Amber Lough Avatar Amber Lough
    April 18, 2025